Recent News
Agile and Resilient Organization Design
December 29, 2016
Designing an organization that is both agile and resilient can be very challenging as leaders grapple with a number of complex considerations including: should I set up autonomous functional
Unleashing the Power of Visualization
March 3, 2015
Visualization, the power of creating a new reality devoid of the constraints of the past, requires us to look beyond the horizon and dig deep into our conscience. It's a critical component of strategy
Targeted Promotions – Case Study
December 12, 2014
A major retailer’s strategic intent was to move towards a more digitized and personalized engagement with members. There was an aggressive push to drive customers to addressable, targeted digital channels
Overcoming Decision Making Paralysis
March 18, 2014
Managers often avoid the responsibility of making decisions or let their personal biases influence the decisions to the detriment of the company. This makes it difficult for leaders committed to driving
Sustaining Momentum to Drive Change
February 25, 2014
“We have lost momentum!” These our words that chill the hearts of committed change leaders. They understand that momentum is critical to the success of a change program. It embodies an inherent force
Being in Charge vs. Taking Charge
February 4, 2014
What is it about leaders that when the going gets tough they get tougher? When the company is foundering, shareholders are upset, employees are confused and customers are fleeing so many leaders hunker
Planning for Growth – Case Study
October 12, 2010
The client was experiencing significant growth and had established a strong brand presence and reputation for high quality of service. The business environment, though healthy, was subject to significant
Internationalization Strategy – Case Study
March 12, 2010
The client had a pressing need to expand and grow. Upon evaluating a number of growth opportunities, it was determined that providing higher education opportunities to international students would complement
Establishing a Change Agenda – Case Study
August 12, 2006
The company planned to invest $100M in replacing obsolescent technology. Upon analysis, it was discovered another $150M would be required to meet the necessary objectives. Business leaders were at a cross-roads
Strategic Planning – Case Study
June 10, 2004
The client was embarking on an annual strategic planning exercise and realized that the existing IT organization and system was seriously constrained in its ability to launch new services in a timely manner